Hershey's Store Shipping Policy
At Hershey, our purpose is to create moments of goodness with and for you. Our goal is to ensure that your order arrives in optimal condition and surpasses your expectations of quality and deliciousness.
Where We Ship
- Only to the 48 contiguous US States.
- No shipping to Alaska, Hawaii, PO Boxes, APO, and FPO.
2025 Recommended 'Order By' Cut-Offs
| Holiday | Last Day to Order - Ground (1-5 days transit time, depending on address) |
Last Day to Order - Express (2 days transit time) |
| Valentine's Day | 2/9 (by 5:59 PM ET) | 2/11 (by 5:59 PM ET) | Easter | 4/13 (by 5:59 PM ET) | 4/15 (by 5:59 PM ET) | Mother's Day | 5/4 (by 5:59 PM ET) | 5/5 (by 5:59 PM ET) | Father's Day | 6/8 (by 5:59 PM ET) | 6/10 (by 5:59 PM ET) | Halloween | 10/26 (by 5:59 PM ET) | 10/28 (by 5:59 PM ET) |
*Please note, we are unable to guarantee delivery dates.
Shipping Costs
| Order Subtotal | Ground Shipping Rate (1-5 days transit time, depending on address) |
Expedited Shipping Rate (2 days transit time) |
| $0 – $29.99 | $15 | $25 |
| $30 – $59.99 | $15 | $40 |
| $60 – $124.99 | FREE | $45 |
| $125 – $199.99 | FREE | $60 |
| $200 – $299.99 | FREE | $80 |
| $300 – $499.99 | FREE | 30% of order total |
| $500+ | 10% of order total | 30% of order total |
Shipping Schedule
- The timeframe between when your order is placed and shipped will depend on whether the order requires ice packs or temperature regulation. Orders requiring ice packs or temperature regulation are referred to as “cool ship orders.”
- Cool Ship Orders: Shipped Monday – Wednesday. Your order will be shipped based on the date and time the order was placed. See table below for details.
- Non-Cool Ship Orders: Shipped Monday – Friday. Your order will be shipped based on the date and time the order was placed. See table below for details.
- Please note, we are unable to guarantee delivery dates or times.
Cool Ship Orders
| Order Placed | Order Shipped |
| Monday (by 5:59 PM EST/EDT) | Tuesday |
| Tuesday (by 5:59 PM EST/EDT) | Wednesday |
| Wednesday – Sunday (by 5:59 PM EST/EDT) | Monday |
*Our daily order cutoff for same-day processing is 6 PM EST. If an order is placed after that time, it will be processed the next business day and will follow the ship cadence for that day.
Non-Cool Ship Orders
| Order Placed | Order Shipped |
| Monday (by 5:59 PM EST/EDT) | Tuesday |
| Tuesday (by 5:59 PM EST/EDT) | Wednesday |
| Wednesday (by 5:59 PM EST/EDT) | Thursday |
| Thursday (by 5:59 PM EST/EDT) | Friday |
| Friday – Sunday (by 5:59 pm EST/EDT) | Monday |
*Our daily order cutoff for same-day processing is 6 PM EST. If an order is placed after that time, it will be processed the next business day and will follow the ship cadence for that day.
Multiple Addresses
- Each shipping address in an order is subject to our shipping schedules and policies as outlined above.
- Shipping costs are calculated for and applied to each address separately.
Additional Info
- Qualification for free shipping is based on subtotal after discounts (before tax).
- Rates and policies are valid for Contiguous U.S. shipments, excluding certain address types.
- Customers are responsible for taxes and any upgrade fees.
- Shipping and handling charges are for processing, packing, and shipping your order.