Hershey's Store Shipping Policy

Where We Ship

  • Only to the 48 contiguous US States.
  • No shipping to Alaska, Hawaii, PO Boxes, APO, and FPO.

    Shipping Methods

  • Most orders are shipped via FedEx Standard Ground Delivery.
  • Heat-sensitive shipments are sent via 2-day service in chilled "cold pack" containers.

    Shipping Costs

  • Multiple Addresses

  • Shipping costs are calculated for each address separately.
  • Free ground shipping on each address with orders of $60 or more.

    Warm Weather Shipping

  • Orders are sent in cool packaging at no extra cost when over 74°F.
  • Cool Ship orders are only sent Monday to Wednesday.

    Shipping Schedule

  • Non-Heat Sensitive: Based on order day and time. See the table below.
  • Heat-Sensitive: Based on order day and time. See the table below.

    Non-Heat Sensitive Orders
    Delivery for non-heat sensitive orders is 1 to 3 days after shipping.

     

    Heat-Sensitive Orders
    Delivery for heat sensitive orders is 1 to 3 days after shipping.

     

    Returns
    Food items are non-returnable and nonrefundable.

    Additional Info

  • Free shipping is based on subtotal after discounts (before tax and shipping).
  • Offers are valid for Contiguous U.S. shipments, excluding certain addresses.
  • Customers are responsible for taxes and any upgrade fees.
  • Promotions are subject to change and can't be combined.
  • Shipping and handling charges are for processing, packing, and shipping your order.