Contact Us
To Order by Phone
Phone: 855-972-0575 (Toll-Free)
Monday – Friday, 6:00 am to 11:00 pm ET
Saturday – Sunday, 8:00 am to 7:00 pm ET
Online Store Inquiries
Do you have a question or comment about an online order you have placed?
Email: hersheysstore@worldpantry.com (Please include your order # if applicable)
Phone: 855-972-0575 (Toll-Free)
Monday – Friday, 9:00 am to 9:00 pm ET
Saturday – Sunday, 12:00 pm to 8:00 pm ET
If you'd like to check our help page first, click here.
Product & Other Non-Store Inquiries
For questions unrelated to the Online Store, you may contact HERSHEY'S directly:
Email: Click here to send Hersheys a message.
Phone: 800-468-1714 (Toll-Free)