Contact Us

To Order by Phone

Phone: 855-972-0575 (Toll-Free)
Monday – Friday, 6:00 am to 11:00 pm ET
Saturday – Sunday, 8:00 am to 7:00 pm ET

Online Store Inquiries

Do you have a question or comment about an online order you have placed?

Email: hersheysstore@worldpantry.com (Please include your order # if applicable)

Phone: 855-972-0575 (Toll-Free)
Monday – Friday, 9:00 am to 9:00 pm ET
Saturday – Sunday, 12:00 pm to 8:00 pm ET

If you'd like to check our help page first, click here.

Product & Other Non-Store Inquiries

For questions unrelated to the Online Store, you may contact HERSHEY'S directly:

Email: Click here to send Hersheys a message.

Phone: 800-468-1714 (Toll-Free)