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Hershey Store Inquiries

*Please include your order # if applicable

Holiday Hours 2023
Thanksgiving Day: Thursday 11/23/23: Closed
Christmas Day: Monday 12/25/23: Closed
New Year's Day: Monday 1/1/24: Closed

New Hours effective 9/1/2023
Monday – Friday, 10:00 am to 6:00 pm ET
Saturday – Sunday, Closed

The Hershey Company - Non-Store Inquiries

For questions unrelated to the Online Store, you may contact HERSHEY'S directly:
Email: Click here to send Hersheys a message.
Phone: 1-800-468-1714 (Toll-Free)