Contact Us

Independence Day Holiday - Impacts to Operating Hours
Please be aware that our customer service and shipping operations will be closed Thursday, July 3rd and Friday, July 4th in observance of Independence Day. Customer inquiries received between July 3rd and July 6th will be answered and shipping operations will resume on Monday, July 7th.

Hershey Store Inquiries

*Please include your order # if applicable
1-855-575-0696
shop@hersheys.com

New Hours effective 5/1/2025
Monday – Friday, 9:00 am to 6:00 pm ET
Saturday – Sunday, Closed

2025 Holiday Closures
Monday, 5/26 (Memorial Day)
Thursday, 6/19 (Juneteenth)
Thursday, 7/3 - Friday, 7/4 (Independence Day)
Monday, 9/1 (Labor Day)
Thursday, 11/27 (Thanksgiving)
Wednesday, 12/24 (Christmas Eve)
Thursday, 12/25 (Christmas Day)
Wednesday, 12/31 (New Year's Eve)

The Hershey Company - Non-Store Inquiries

For questions unrelated to the Online Store, you may contact HERSHEY'S directly:
Email: Click here to send Hersheys a message.
Phone: 1-800-468-1714 (Toll-Free)