Contact Us

Memorial Day Holiday - Impacts to Operating Hours
Please be aware that our customer service and shipping operations will be closed Monday, May 26th in observance of Memorial Day. Customer inquiries received through Memorial Day weekend will be answered and shipping operations will resume on Tuesday, May 27th.

Hershey Store Inquiries

*Please include your order # if applicable
1-855-575-0696
shop@hersheys.com

New Hours effective 5/1/2025
Monday – Friday, 9:00 am to 6:00 pm ET
Saturday – Sunday, Closed

2025 Holiday Closures
Monday, 5/26 (Memorial Day)
Friday, 7/4 (Independence Day)
Monday, 9/1 (Labor Day)
Thursday, 11/27 (Thanksgiving)
Wednesday, 12/24 (Christmas Eve)
Thursday, 12/25 (Christmas Day)
Wednesday, 12/31 (New Year's Eve)

The Hershey Company - Non-Store Inquiries

For questions unrelated to the Online Store, you may contact HERSHEY'S directly:
Email: Click here to send Hersheys a message.
Phone: 1-800-468-1714 (Toll-Free)